Privacy Policy

At Ravène Royale®, privacy is treated with the same restraint, precision, and respect that define our brand. This Privacy Policy explains how we collect, use, protect, and manage personal information when you interact with our website, products, and services.

By accessing or using our website, you acknowledge and agree to the practices described below.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

• Name

• Email address

• Phone number

• Billing and shipping details

• Account or inquiry information

• Any information voluntarily submitted through forms, email, or checkout

b. Information Collected Automatically

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the website

• Referring URLs

This data is collected through cookies, analytics tools, and standard server logs.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Processing and fulfilling orders

• Providing customer support

• Managing accounts and inquiries

• Improving website performance and user experience

• Communicating important updates, confirmations, or service-related notices

• Ensuring website security and preventing misuse

We do not sell, rent, or trade personal information.

3. Cookies and Tracking Technologies

Ravène Royale uses cookies and similar technologies to ensure optimal functionality and performance of the website.

• Essential cookies are required for core website operations

• Analytical cookies help us understand site usage and improve services

• Marketing cookies may be used only where permitted and applicable

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Data Sharing and Third Parties

We may share limited data with trusted third parties solely to operate our services, such as:

• Payment processors

• Shipping and logistics partners

• Website hosting and analytics providers

Such parties are contractually required to maintain confidentiality and use data only for specified purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

While no system is entirely secure, we maintain industry-standard safeguards to protect your data.

6. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, regulatory, or operational requirements

Once no longer required, data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction or updates

• Request deletion where applicable

• Object to certain data uses

Requests can be submitted using the contact information below.

8. International Use

Ravène Royale operates globally. By using our website, you understand that your information may be processed in jurisdictions with different data protection standards, always with appropriate safeguards.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Users are encouraged to review their policies independently.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised date.

Continued use of the website constitutes acceptance of the updated policy.

11. Contact Information

For privacy-related inquiries, requests, or concerns, please contact:

Ravène Royale® Email: support@raveneroyale.com

This Privacy Policy is designed to reflect Ravène Royale’s commitment to discretion, integrity, and global standards.